Guestbook

If you have used our service please sign our guestbook to let us and others know how we did.

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207 entries.
Keith from Foulridge. Colne wrote on 21st June 2025
Just a huge thank you to Brent Carter Who when he takes the phone call that you never want to make, he is so kind and works with you to organise your Horses removal . On arrival he understands your pain and the sympathetic and courteous way he proceeds and deals with the job he has to do in a word is in my opinion is PERFECT.
Admin Reply by: Brent Carter
Thank you for your comments Keith and so sorry that you needed us. Brent & team.
Helen from Bacup wrote on 16th June 2025
Brent and his team are amazing. Incredibly compassionate and empathetic. Made what is a very very hard decision that little bit easier. Thank you.
Admin Reply by: Brent Carter
Thank you for your comments Helen and sorry that you needed us. Brent & team.
Adele from Heywood wrote on 13th June 2025
Absolute brilliant service during a very difficult period Brent and his team could not have been more supportive and understanding our beloved Cherry Blossom will always be missed but never forgotten thank you Brent
Admin Reply by: Brent Carter
Your very welcome Adele, thank you for your comments and sorry that you needed us. Brent & team
Denise Sanderson from Clitheroe wrote on 3rd June 2025
Prompt, respectful and professional service. Would not hesitate to recommend.
Admin Reply by: Brent Carter
Thank you for your comments Denise and sorry that you needed our service. Brent & team.
Sheila and Katie Tod from Bury wrote on 26th May 2025
On the 11th May, we lost our beautiful 29 year old Welsh Sec D 'William'. It was a beautiful morning and I had his breakfast ready as normal. He lived outside but came for his haynet and feed every day at 5.30am and 5pm rain or shine, as he had done for 26 years. That morning all was normal, he came to his stable, nickered to me as usual, my back was to him, next thing he was on the floor and died in minutes in my arms. As you can imagine I was distraught, I rang Katie who rushed to us. We contacted Brent, at about 6.30am on a Sunday, he returned my call promptly and arranged for Joe to come and collect our beloved boy. Joe arrived, he was very compassionate, and caring and talked us through what would happen to William. He took him away with dignity and made sure we were ok. We were having William cremated, so Joe explained the procedure. William came home to us in a beautiful wicker box which Joe delivered personally. I can say from the bottom of my heart that even though it was one of the worst days of my life it was made as stress free as possible and we are so glad that we used this service and cant thank Joe enough for the way he handled the situation. RIP Ysbyty Ifan
Admin Reply by: Brent Carter
Thank you for you comments Sheila and so sorry that you needed our service. Brent & Team.
Angela Birtwistle from Blackrod wrote on 25th May 2025
Unfortunately a friend of ours had to have her old boy PTS today and we had to call Brent out. Joe arrived to collect him and what a lovely, professional gentleman he is. He was so calm and caring throughout the whole process and his truck was immaculate, we knew our friends old boy was going to be in safe hands on his final journey. Thank you so much Joe and team for making an extremely hard day that little bit easier
Admin Reply by: Brent Carter
Thank you for your comments Angela and so sorry that you had need of our services . Brent & team.
Angela May from Blackburn wrote on 1st May 2025
Sadly I have had to use Brent and the team 3 times in less than a year, losing two oldies aged 32 last year within two weeks of each other and my beloved 20 year old over Easter. Despite it being the Bank Holiday Jonathan arrived quickly and showed care and respect not only to Suena my darling mare but to me- as he has done on every sad visit. Thank you for your compassion.
Admin Reply by: Brent Carter
Thank you for your comments Angela and so sorry that you have needed us again. Brent & team.
Sarah from Grange wrote on 30th April 2025
Having recently used Brent for our elderly pony which we had pts, it was very sad and unexpected that we had to call on his business only a fortnight later, after my remaining horse had suffered an injury in his stable, due to being panicked by low flying aircraft. Brent came out to us at short notice and dealt with us all with care. Thanks Brent & team Sarah x
Admin Reply by: Brent Carter
Thank you for your comments Sarah and sorry that you needed us again so soon. Brent & team
Dawn Rothwell from Denshaw wrote on 27th April 2025
We have used Brent twice in the last year for ku beloved 18hh horse Woodstock and more recently or 40year old Lucy. It’s such a sad time and the grief is enough to deal with alone never mind arranging the removal of your horse. Brent and his team are exceptional in the care and patience when taking your horse. They both went with dignity and the whole process was quick and reassuring. I will always use their service . Thank you for everything you do and the care and compassion you show at such a difficult time
Admin Reply by: Brent Carter
Thank you for your words Dawn and sorry that you needed us again. Brent & team.
Ann from Preston wrote on 24th April 2025
We recently lost our aged family pony, the first time we have had to deal with such a difficult situation. Brent and his team guided us through the process with compassion, understanding, patience and efficiency. We are extremely grateful and would highly recommend.
Admin Reply by: Brent Carter
Thank you for your words Ann and sorry that you needed us. Brent & team.
Nick & Gillian Froggatt from Saddleworth wrote on 23rd April 2025
Sadly, we lost our 22-year-old Morgan Stallion Jazz to sudden illness on Saturday 5th April 2025 having been born with us at home in 2003 and such a shock as never needed a vet in all that time so as you can imagine the emotions extreme. Our vet Simon Constable Equine gave us Brents number and from the initial call to Jonathan was treated with patience, kindness and understanding. We arranged for Jazz to be collected and an individual cremation and Jonathan arrived promptly as arranged and treated Jazz with the care and dignity he deserved easing the burden upon my wife and I as much as possible. The vehicle was spotless clean and purpose built making the task as professional as possible, unlike a previous loss with another company, and Jonathan took care of Jazz himself so we did not have the upset. Jazz’ Ashes now returned home via our vet and cant thank Jonathan enough for getting us over a horrible day as best we could in circumstances. We have owned three Morgan Horses, Jazz his mum and sister and this by far the most respectful and supportive response to a terrible day as our horse ownership over thirty plus years come to an end. Many Thanks and highly recommended. Nick and Gillian Froggatt, Saddleworth.
Admin Reply by: Brent Carter
Thank you for your words Nick and so sorry that you needed our service. Brent & Team
Shauna Maguire from Wigan wrote on 19th April 2025
Thankyou to Brent and his wonderful team for treating my boy Bailey with such dignity and respect. Would highly recommend
Admin Reply by: Brent Carter
Thanks for your comments Shauna and sorry that you needed us. Brent & team.
Sandra Ogden from WARRINGTON wrote on 10th April 2025
Jonathan made sure Louis our 6year old Homebred had the dignity he deserved in such tragic circumstances.
Admin Reply by: Brent Carter
Thank you for your comments Sandra, sorry that you needed us, tragic for such a young horse. Brent & team
Aimee-Jo from Accrington wrote on 6th April 2025
I had my boy for 10 years before he passed over rainbow bridge. It was an emergency call out and Brent and his team couldn’t have been more compassionate. Jonathan Made sure my boy was loved until the very end. Thankyou so much!
Admin Reply by: Brent Carter
Thank you for your comments Aimee and so sorry that you needed us. Brent & team.
Jacky fairclough from Bury wrote on 30th March 2025
We chose to euthanize our gorgeous Rosie on Sunday 16th March to end her recurrent suffering . It was the worst day but made easier following a quick phone call to Brent His friendly caring manner assured me that Rosie would be taken swiftly . I have forgotten the name of the man who picked her up I'm sorry but he was very kind and spoke in a way that he understood our pain at the loss of our horse and said he would be careful with her ..She was only down for approx 15 minutes when she was taken which I was so grateful for couldn't have asked for a better service .
Admin Reply by: Brent Carter
Thank you for your comments Jacky and sorry that you needed our service. Brent & team.
Sarah from Cartmel. wrote on 15th March 2025
Just a heartfelt thank you from myself & daughter Emily for being so supportive and understanding when our beautiful vintage pony was put to sleep. They allowed time for my other horse to say his goodbyes and to process what had happened to his best friend. This is the second time we have used Brent and wouldn’t hesitate to recommend him to other horse owners. Thank you
Admin Reply by: Brent Carter
Thank you for your comments Sarah and so sorry that you have needed us again. Brent & team.
Denise Birtwistle from Blackpool wrote on 12th March 2025
I had to make the call on my beloved Jazz(32) who was by my side for 30 of those years. I still needed to know that I could have her close to me and so was recommended Brent by my vet who organised everything at this distressing time. Brent’s service was very caring, respectful and efficient. It was comforting to know that she was still being looked after even at this sad time. I would whole heartedly recommend Brent’s service to anyone faced with making a decision of this nature.
Admin Reply by: Brent Carter
Thank you for your comments Denise and sorry that you needed us. Brent & team.
Rachael Fidler from Formby wrote on 9th March 2025
When I said goodby to Trooper Tom on 25th February, my world fell apart. He had been my best friend for 25 years. I contacted Brent as I wanted to make sure my boy was cremated and brought home to me. I can not begin to put into words the gratitude I have for Brent and his team. At the time when I was utterly distraught, the kindness I received and the dignity my boy was shown, was truly outstanding. Thank you for being there.
Admin Reply by: Brent Carter
Your very welcome Rachael, thank you for you comments and so sorry that you needed us. Brent & team
Joanne Evered from Heywood wrote on 27th February 2025
I would like to thank the Brent Carter team for their collection of my beloved Duke on the 30th January. They were recommended by my farrier, my vet and everybody else I know with horses. Joe was very sensitive and understanding of the difficult descision I had to make that day. My boy was 29 and it was time to let him go. It is important to have the support of those around you at this time and I feel I did, thank you to everyone involved
Admin Reply by: Brent Carter
Thank you for your words Joanne and so sorry that you needed us. Brent & team.
Anita from Darwen wrote on 23rd February 2025
I was recommended Brent From our vet and farrier ,, I found Brent and Jonathan, very helpful and compassionate. The instructions were followed without hesitation and my Pony was dealt with dignity and care I will recommend the service Thankyou
Admin Reply by: Brent Carter
Thank you for your comments Anita and sorry that you have needed our service. Brent & team.