Guestbook

If you have used our service please sign our guestbook to let us and others know how we did.

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269 entries.
Anne Allwood wrote on 9th July 2026
Had to say a sad farewell to our gorgeous old girl Clover, thank you Brent for your kindness and dignity and respect shown for Clover
Admin Reply by: Brent Carter
Thanks for sharing your thoughts Anne and sorry that you needed our service. Brent & team.
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Anne Hayes from PRESTON wrote on 21st June 2026
Unfortunately we lost our beloved horse, Archie, last week. We were recommended Brent by Oakhills vets. Brent and his team were very professional and treated us with kindness and compassion. Thank you.
Admin Reply by: Brent Carter
Thanks for sharing your thoughts Anne and sorry that you needed our service. Brent & team.
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Victoria Grundy wrote on 18th June 2026
Thank you for the kindness you showed to us and our horse Brandy. She was treated with the greatest respect.
Admin Reply by: Brent Carter
Thank you for your comments Victoria and sorry that you needed our service. Brent & team.
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Louisa Tempest from Bradford wrote on 9th June 2026
Broken hearted having to say our goodbye to our beautiful pony, thank you for collecting her and making this difficult time feel a little easier knowing she was taken care of x
Admin Reply by: Brent Carter
Your very welcome Louisa and sorry that you needed our services. Brent & team.
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Rhiannon watson from Bolton wrote on 9th June 2026
I suddenly lost my pony yesterday. I rang Brent to arrange picking him up. Was very considerate and when they arrived to collect him it was not rushed and he treated my boy very carefully and with dignity and respect. Would definately recommend and will use again when the time comes
Admin Reply by: Brent Carter
Thank you for sharing your thought Rhiannon and so sorry that you needed our services. Brent & team.
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Pascale Potier-Jolly from Rossendale wrote on 25th May 2026
I would like to thank Brent and his team for the kindness and compassion they showed me . They made a difficult day a little bit more bearable knowing that they would handle my horse's final journey with care. I got the ashes back very promptly and again it was handled with respect and compassion. Thank you to Brent and his team. I wouldn't trust any body else .
Admin Reply by: Brent Carter
Thank you for taking the time to share your thoughts Pascale and sorry that you needed us. Brent & team.
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Diane Batcheler from Littleborough wrote on 29th April 2026
I would like to thank Brent and his team for providing great care for my gentle,handsome Max.I sent him with Catholic medals.They took great care of them,and Max.They bought my lovely Max back home to me with his Catholic Medals. Thank you for you kindness,respect of my lovely Max. Who I Love and miss dearly,he was my lovely Horse family. Diane
Admin Reply by: Brent Carter
Thank you for your words Diane and sorry that you needed our service. Brent & team.
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Dawn Waterhouse from Blackburn wrote on 29th April 2026
On the 17th April my world fell apart and I lost my boy, Jonathan came and made me and Elvis feel very calm and relaxed excellent in every way I would never use anyone else Thank you so much 😊
Admin Reply by: Brent Carter
Thank you for your comments Dawn, sorry that you needed our service. Brent & team.
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Michelle howarth from Rossendale lancashire wrote on 29th April 2026
Thankyou to Brent and his team for recently taking care of having my old horse Saleem cremated after owning him 31 years. And thankyou to Jo for dropping Saleem's ashes off at my house can't thank them enough how kind and considerate they was ā¤ļø
Admin Reply by: Brent Carter
Thank you for sharing your thoughts Michelle and sorry that you needed our service. Brent & team
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Jeanette Fiddler from Preston wrote on 27th April 2026
The service Brent Carter gives is Excellent. Quick response and so understanding of people’s needs . Thank you !
Admin Reply by: Brent Carter
Thank you for your comments Jenette and sorry that you needed our service. Brent & team.
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Laura Burrows from Carnforth wrote on 25th April 2026
Absolutely faultless service. The gentleman who handled our horse was wonderful - so kind and compassionate and professional. He made a very emotional day smooth and calm. Wouldn’t use anyone else. My sister said that they should call themselves animal undertakers, because that’s exactly what they were. Gentle, respectful and compassionate. Thank you
Admin Reply by: Brent Carter
Thank you for sharing your thoughts Laura and sorry that you needed to use our service. Brent & team.
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Julie Wynne from Greater Manchester wrote on 23rd April 2026
I’d used Brent’s services a good few years ago now and remembered how kind and compassionate he had been when he came to my beloved horse then so had no hesitation asking for his help this time. He was just as reassuring and although he doesn’t collect anymore, Joe is very professional and prompt. Would wholeheartedly recommend.
Admin Reply by: Brent Carter
Thank you for sharing your comments Julie and so sorry that you needed our service again. Brent & team
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Paul Ricketts from LiverpooI wrote on 20th April 2026
Brent is a top guy very professional and caring a 5 star service .
Admin Reply by: Brent Carter
Thank you for your comments Paul and sorry that you needed us. Brent & team.
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Linda Coutts from Dalton-in-Furness wrote on 15th April 2026
We had to make the very difficult decision to let our old mare go on Monday. This was the first time we didn't have our own land so couldn't bury her at home like her old companions. Our vets recommended Brent and we are so grateful as he and his gentleman driver made a very hard day bearable. Thank you
Admin Reply by: Brent Carter
Thank you for sharing your thoughts Linda and so sorry that you needed our service. Brent & team.
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Becki Rogers from Greater Manchester wrote on 13th April 2026
After only 1 month of having my horse put to sleep I found myself in the position again. Having lost two horses in such a close duration is devastating. Again I was referred to Brent to collect my horse. Exactly the same process as previous. Uncomplicated, dignified and empathetic. This is why I would not use any other provider. Becki Rogers
Admin Reply by: Brent Carter
Thank you for your comments Becki and sorry that you needed us again so soon. Brent & team.
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christine cameron from preston wrote on 30th March 2026
I can not thank you enough for today 30'/3/26 .When Helen called me to say that my lovely 29y cob Red had passed away, it was the worst day, but made easier following a quick phone call to Brent. His friendly caring manner assured me that red would be in very good hands on his final journey thank you Brent
Admin Reply by: Brent Carter
Your welcome Christine and sorry that you needed us. Brent & team
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Paula Webster from Manchester wrote on 27th March 2026
After loosing my precious mare Ciara, which has broken my heart. Dealing with Brent Carter on the phone after them being highly recommended was most definitely the right choice. Compassionate and professional ,Thankyou
Admin Reply by: Brent Carter
Thank you for your comments Paula and sorry that you needed our service. Brent & team.
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Karley from Liverpool wrote on 24th March 2026
This was the first time I had to go through something like this so I did not no were to start Brent carter was recommended to me by 2 people after speaking on the phone I felt really happy to use his services even though this was the most difficult time the care and compassion you showed me and my pony was really comforting I can’t thank you enough I would recommend you myself and thank you so much for taking good care of Sophie till she was back with us
Admin Reply by: Brent Carter
Thank you for taking the time to share your thoughts Karley and sorry that you needed our service. Brent & team.
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Becki Rogers from Greater Manchester wrote on 22nd March 2026
I have used this service 4 times now and every experience has been good. I undoubtedly will continue to use and advocate to other horse owners about how your horse and you are treated. There maybe people out there that could do it cheaper but they will never match this service. Respectful, empathetic and understanding. Thank you for treating my horse with such respect. Becki Rogers and Ginny.
Admin Reply by: Brent Carter
Thank you for your comments Becki and sorry that you have needed us again. Brent & team.
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Shirley Wain from Out Rawcliffe wrote on 22nd March 2026
Thank you to Brent and your team. After a very stressful and sad time losing our much loved Fell pony Alfie. Brent gave me the reassurance I needed and nothing was too much trouble. He was professional and compassionate and cannot thank him enough.
Admin Reply by: Brent Carter
Many thanks for your comments Shirley, sorry that you needed our service. Brent & team.
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