Absolute brilliant service during a very difficult period Brent and his team could not have been more supportive and understanding our beloved Cherry Blossom will always be missed but never forgotten thank you Brent

On the 11th May, we lost our beautiful 29 year old Welsh Sec D 'William'. It was a beautiful morning and I had his breakfast ready as normal. He lived outside but came for his haynet and feed every day at 5.30am and 5pm rain or shine, as he had done for 26 years. That morning all was normal, he came to his stable, nickered to me as usual, my back was to him, next thing he was on the floor and died in minutes in my arms. As you can imagine I was distraught, I rang Katie who rushed to us. We contacted Brent, at about 6.30am on a Sunday, he returned my call promptly and arranged for Joe to come and collect our beloved boy. Joe arrived, he was very compassionate, and caring and talked us through what would happen to William. He took him away with dignity and made sure we were ok. We were having William cremated, so Joe explained the procedure. William came home to us in a beautiful wicker box which Joe delivered personally. I can say from the bottom of my heart that even though it was one of the worst days of my life it was made as stress free as possible and we are so glad that we used this service and cant thank Joe enough for the way he handled the situation. RIP Ysbyty Ifan

Sadly I have had to use Brent and the team 3 times in less than a year, losing two oldies aged 32 last year within two weeks of each other and my beloved 20 year old over Easter. Despite it being the Bank Holiday Jonathan arrived quickly and showed care and respect not only to Suena my darling mare but to me- as he has done on every sad visit. Thank you for your compassion.

We have used Brent twice in the last year for ku beloved 18hh horse Woodstock and more recently or 40year old Lucy. It’s such a sad time and the grief is enough to deal with alone never mind arranging the removal of your horse. Brent and his team are exceptional in the care and patience when taking your horse. They both went with dignity and the whole process was quick and reassuring. I will always use their service . Thank you for everything you do and the care and compassion you show at such a difficult time

Sadly, we lost our 22-year-old Morgan Stallion Jazz to sudden illness on Saturday 5th April 2025 having been born with us at home in 2003 and such a shock as never needed a vet in all that time so as you can imagine the emotions extreme. Our vet Simon Constable Equine gave us Brents number and from the initial call to Jonathan was treated with patience, kindness and understanding. We arranged for Jazz to be collected and an individual cremation and Jonathan arrived promptly as arranged and treated Jazz with the care and dignity he deserved easing the burden upon my wife and I as much as possible. The vehicle was spotless clean and purpose built making the task as professional as possible, unlike a previous loss with another company, and Jonathan took care of Jazz himself so we did not have the upset. Jazz’ Ashes now returned home via our vet and cant thank Jonathan enough for getting us over a horrible day as best we could in circumstances. We have owned three Morgan Horses, Jazz his mum and sister and this by far the most respectful and supportive response to a terrible day as our horse ownership over thirty plus years come to an end. Many Thanks and highly recommended. Nick and Gillian Froggatt, Saddleworth.

Jonathan made sure Louis our 6year old Homebred had the dignity he deserved in such tragic circumstances.

We chose to euthanize our gorgeous Rosie on Sunday 16th March to end her recurrent suffering . It was the worst day but made easier following a quick phone call to Brent His friendly caring manner assured me that Rosie would be taken swiftly . I have forgotten the name of the man who picked her up I'm sorry but he was very kind and spoke in a way that he understood our pain at the loss of our horse and said he would be careful with her ..She was only down for approx 15 minutes when she was taken which I was so grateful for couldn't have asked for a better service .

I had to make the call on my beloved Jazz(32) who was by my side for 30 of those years. I still needed to know that I could have her close to me and so was recommended Brent by my vet who organised everything at this distressing time. Brent’s service was very caring, respectful and efficient. It was comforting to know that she was still being looked after even at this sad time. I would whole heartedly recommend Brent’s service to anyone faced with making a decision of this nature.

I would like to thank the Brent Carter team for their collection of my beloved Duke on the 30th January. They were recommended by my farrier, my vet and everybody else I know with horses. Joe was very sensitive and understanding of the difficult descision I had to make that day. My boy was 29 and it was time to let him go. It is important to have the support of those around you at this time and I feel I did, thank you to everyone involved