Guestbook

If you have used our service please sign our guestbook to let us and others know how we did.

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282 entries.
Elaine Ystes from Manchester
9th October 2026
I would definitely recommend Brent...a friendly voice at the end of the phone on such a traumatic day...they were very professional ..compassionate.. Discreet on arrival ..and as timing is crucial with such a service ..everything went as planned and I knew that my beautiful pony would be in good hands...Thank you helping me feel more at ease on one of the worst days of my life.....over the rainbow Jim 🌈 xxx
Admin Reply by: Brent Carter
Thank you for sharing your thoughts Elaine and so sorry that you needed our service. Brent & team.
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Vince from Blackburn
23rd September 2026
Outstanding service. Arrived promptly and provided a professional and dignified service in what was a very difficult time. Cannot say how much we appreciated your help and the casket was lovely.
Admin Reply by: Brent Carter
Thank you for sharing your thoughts Vince and sorry that you needed our service. Brent & team.
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jane armstrong from Ulverston
17th September 2026
I would just like to highly recommend Brent Carter’s services. They were so compassionate in such a sad situation . Thank you
Admin Reply by: Brent Carter
Thank you for your comments Jane and sorry that you needed our service. Brent & team.
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Karen King from RAMSBOTTOM Lancashire
7th September 2026
I've used Brent many times and I have to say he goes above and beyond in so many ways , too many to mention over many years with horses that have come and gone. Out of hours not a problem . Kind respectful lads working for him. Cannot fault in anyway. ā˜†ā˜†ā˜†ā˜†ā˜†
Admin Reply by: Brent Carter
Thanks for sharing your thought Karen and sorry that you have needed our service again. Brent & team.
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Karen King from RAMSBOTTOM Lancashire
7th September 2026
I've used Brent many times and I have to say he goes above and beyond in so many ways , too many to mention over many years with horses that have come and gone. Out of hours not a problem . Kind respectful lads working for him. Cannot fault in anyway. ā˜†ā˜†ā˜†ā˜†ā˜†
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Danny Parsonage from Lancaster
30th August 2026
I would like to thank Brent Carter for their service on Friday, the manner and sympathetic way the operator conducted himself was wonderful, it made what could have been a stressful situation easier to deal with both in the manner in which he addressed us and the way in which he physically carried out the task in hand. Thank you very much for making what could have been a stressful event easier to deal with.
Admin Reply by: Brent Carter
Thank you for your words Danny and sorry that you were in need of our services. Brent & team.
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Trish Dobson from Oswaldtwistle, Lancashire
28th August 2026
I honestly can’t thank Brent Carter and his team enough for everything they did for me at such a heartbreaking and difficult time. ā¤ļø The gentleman who came to collect Sabre was incredibly kind, compassionate and considerate, and he was so thoughtful of my feelings throughout. I’m so sorry I can’t remember his name, but I will always remember his kindness. He even took the time to make a fuss of my donkey, knowing how much Sabre’s loss was affecting him too. That small gesture meant so much to me. 🄰 Thank you to Brent and his team for treating Sabre with such dignity and care, and for bringing him back to me in such a beautiful basket. You made an incredibly difficult and heartbreaking experience just that little bit easier for me. I’m so grateful for your kindness, understanding and compassion. I truly couldn’t recommend Brent Carter and his team highly enough. ā¤ļøšŸ“
Admin Reply by: Brent Carter
Hi Trish, thank you for sharing your thoughts and sorry that you needed our service. Brent & team.
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Vicky from Newton-le-Willows
24th August 2026
Not a service anyone wants to use but in the worst time they made it that little bit easier, didn't feel rushed and they treated Juno with care and respect, and delivered him back to me in a beautiful casket with his name plate on.. thank you for all you do
Admin Reply by: Brent Carter
Hi Vicky, thank you for your words and so sorry that you needed our service. Brent & team.
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Jo from Wigan
23rd August 2026
Thank you for taking care of Jazz ā¤ļø The man who collected him was kind and caring. I have just brought Jazz home and the wicker basket is lovely.
Admin Reply by: Brent Carter
Thank you for sharing your thoughts Jo. Sorry that you needed our service. Brent & team.
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Sarah Rankin from Lancashire
19th August 2026
Yesterday morning we sadly had to put our beloved pony out to rest after a tragic field accident, he’d been with me for 24yrs… it’s never easy to say goodbye but the services that were provided by Brent Carter and team made it so much easier, they came out straight away and were extremely professional, calm, patient and understanding, my pony’s dignity was upheld right till the very end, something I’d worried about. Thank you for making a very difficult day a lot easier, soon he will be back home where he can rest….. thank you x
Admin Reply by: Brent Carter
Thank you for your words Sarah and so sorry that you have needed our service. Brent & team.
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Kevin Hayhurst from Bacup
2nd August 2026
It’s never easy when the time comes to say goodbye to your horse but your professionalism in dealing with Alfie and polite sensitivity was exceptional and I would not hesitate to recommend your services. Thank you.
Admin Reply by: Brent Carter
Thank you for your comments Kevin and sorry that you needed our service. Brent & team.
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Mr Jackson from Walney island
31st July 2026
An absolutely marvellous service as friendly as possible fully understanding very polite and knowledgeable person who came for the collection definitely recommend to anyone needing such a service as this offers
Admin Reply by: Brent Carter
Thank you for you comments John and sorry that you needed our service. Brent & team.
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Alison Broadbent from Bradford
31st July 2026
Never used this company before the vets arranged it all, although I don't want too use these people again I know I will have to at some point. The man that came for our pony was so nice caring and showed a caring attitude not only to us but also our Boy. I will definitely highly recommend them
Admin Reply by: Brent Carter
Thank you for sharing your thoughts Alison and sorry that you needed our service. Brent & team.
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Anne Allwood
9th July 2026
Had to say a sad farewell to our gorgeous old girl Clover, thank you Brent for your kindness and dignity and respect shown for Clover
Admin Reply by: Brent Carter
Thanks for sharing your thoughts Anne and sorry that you needed our service. Brent & team.
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Anne Hayes from PRESTON
21st June 2026
Unfortunately we lost our beloved horse, Archie, last week. We were recommended Brent by Oakhills vets. Brent and his team were very professional and treated us with kindness and compassion. Thank you.
Admin Reply by: Brent Carter
Thanks for sharing your thoughts Anne and sorry that you needed our service. Brent & team.
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Victoria Grundy
18th June 2026
Thank you for the kindness you showed to us and our horse Brandy. She was treated with the greatest respect.
Admin Reply by: Brent Carter
Thank you for your comments Victoria and sorry that you needed our service. Brent & team.
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Louisa Tempest from Bradford
9th June 2026
Broken hearted having to say our goodbye to our beautiful pony, thank you for collecting her and making this difficult time feel a little easier knowing she was taken care of x
Admin Reply by: Brent Carter
Your very welcome Louisa and sorry that you needed our services. Brent & team.
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Rhiannon watson from Bolton
9th June 2026
I suddenly lost my pony yesterday. I rang Brent to arrange picking him up. Was very considerate and when they arrived to collect him it was not rushed and he treated my boy very carefully and with dignity and respect. Would definately recommend and will use again when the time comes
Admin Reply by: Brent Carter
Thank you for sharing your thought Rhiannon and so sorry that you needed our services. Brent & team.
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Pascale Potier-Jolly from Rossendale
25th May 2026
I would like to thank Brent and his team for the kindness and compassion they showed me . They made a difficult day a little bit more bearable knowing that they would handle my horse's final journey with care. I got the ashes back very promptly and again it was handled with respect and compassion. Thank you to Brent and his team. I wouldn't trust any body else .
Admin Reply by: Brent Carter
Thank you for taking the time to share your thoughts Pascale and sorry that you needed us. Brent & team.
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Diane Batcheler from Littleborough
29th April 2026
I would like to thank Brent and his team for providing great care for my gentle,handsome Max.I sent him with Catholic medals.They took great care of them,and Max.They bought my lovely Max back home to me with his Catholic Medals. Thank you for you kindness,respect of my lovely Max. Who I Love and miss dearly,he was my lovely Horse family. Diane
Admin Reply by: Brent Carter
Thank you for your words Diane and sorry that you needed our service. Brent & team.
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